Your privacy matters to us. This Privacy Policy explains precisely what personal data mvp123 collects, why we collect it, how it is used and protected, and what rights you hold as a player. Please read this document before registering an Account.
A plain-English summary of how we handle your data. The full legal text follows below.
All data transmitted between your device and mvp123 is protected by industry-standard TLS/SSL encryption. Your account credentials, payment details, and personal information are never sent in plain text.
We collect only the personal data strictly necessary to operate your account, process IDR transactions, fulfil KYC obligations, and deliver customer support. We do not collect data for resale.
Your personal data is never sold, rented, or traded to third-party marketers. Sharing occurs only with essential service providers bound by data-processing agreements, or where required by law.
Personal data is retained only for as long as operationally necessary or legally required. Account data is deleted or anonymised within 90 days of a confirmed account closure request, subject to AML obligations.
You retain the right to access, correct, and request deletion of your personal data at any time. Marketing communications can be opted out of instantly from within your Account settings.
mvp123's data handling practices align with internationally recognised data protection principles, including data minimisation, purpose limitation, and accountability as practised by leading global online platforms.
In this Privacy Policy, the following terms carry the meanings assigned below unless context requires otherwise:
mvp123 collects Personal Data in the categories described below. We collect only what is necessary for the specific purposes outlined in Section 4.
| Category | Examples | Collection Point |
|---|---|---|
| Identity Data | Full legal name, date of birth, KTP (Indonesian National Identity Card) number, photograph | Registration, KYC verification |
| Contact Data | Email address, WhatsApp number, registered city of residence (e.g., Jakarta, Surabaya, Bandung) | Registration, support contacts |
| Financial Data | Bank account name and number (BCA, BRI, BNI, Mandiri, CIMB Niaga, BSI, Bank Permata), e-wallet account IDs (OVO, DANA, GoPay, ShopeePay, LinkAja), deposit and withdrawal transaction history in IDR | Deposit/withdrawal processing, KYC |
| Gaming Activity Data | Bet history, game sessions, wagering amounts, win/loss records, bonus usage | Platform activity |
| Technical Data | IP address, browser type and version, device type, operating system, session timestamps, referral URL | Automatic collection via cookies and server logs |
| Communications Data | Support chat transcripts, email correspondence content, complaint records | Customer support interactions |
We do not collect sensitive personal data such as religious affiliation, political opinions, health records, or biometric data, except where a photograph is required as part of KYC identity verification, in which case it is used solely for that purpose.
3.1 Directly from You. The majority of your Personal Data is collected directly when you register an Account, complete KYC verification, make a deposit or withdrawal, contact our support team, or update your Account profile.
3.2 Automatically. When you visit the Platform, our servers and analytics tools automatically record Technical Data including your IP address, browser fingerprint, session duration, and navigation path. This data is used for security monitoring, fraud prevention, and platform performance optimisation.
3.3 From Third-Party Payment Processors. When you initiate a transaction via BCA, BRI, BNI, Mandiri, OVO, DANA, GoPay, ShopeePay, or LinkAja, we receive a confirmation record from the payment provider that includes transaction reference numbers and, where applicable, the account name associated with the sending account. We do not receive your full bank account password or PIN at any point.
3.4 From KYC Service Providers. Where identity verification is performed with the assistance of a third-party KYC technology provider, that provider may return a verified status flag and relevant identity attributes to mvp123. The underlying document images are stored securely by the KYC provider under their own data processing agreement with us.
mvp123 processes your Personal Data only for the following defined purposes:
mvp123 processes your Personal Data on the following legal bases, which are recognised across internationally accepted data protection frameworks:
mvp123 does not sell, rent, or trade your Personal Data. We share your data only with the following categories of recipients and only to the extent necessary for the purposes described in Section 4:
mvp123 retains Personal Data only for as long as is necessary to fulfil the purposes described in Section 4, or for longer where required by law. The following retention periods apply:
Once the applicable retention period expires, Personal Data is either irreversibly deleted, securely destroyed, or anonymised so that it can no longer identify you as an individual.
mvp123 is committed to safeguarding your Personal Data through a layered security framework:
While we employ robust security measures, no data transmission or storage system can be guaranteed to be 100% secure. You acknowledge that mvp123 cannot guarantee absolute security of your information, although we will implement all measures reasonably required under applicable data protection standards.
mvp123 uses cookies and similar technologies to enhance your browsing experience, maintain session state, and analyse Platform usage. The categories of cookies used are:
We do not use advertising or tracking cookies that follow you across external websites, nor do we permit any third-party advertising network to set cookies on the Platform.
In accordance with internationally recognised data protection principles, you have the following rights regarding your Personal Data held by mvp123:
Request a copy of all Personal Data we hold about you, including a summary of the categories and processing purposes.
Ask us to correct any inaccurate or incomplete Personal Data held about you, such as an outdated address or contact number.
Request deletion of your Personal Data where it is no longer necessary for the original purpose, subject to legal and AML retention obligations.
Request your Personal Data in a structured, commonly used, machine-readable format where processing is based on consent or contract.
Request that we suspend processing of your data while a dispute over its accuracy or lawfulness is investigated.
Object to processing of your data where it is based on legitimate interest or where it is processed for direct marketing.
To exercise any of the above rights, please contact our Data Protection Officer at [email protected] with the subject line "Data Subject Request". We will respond to all verified requests within a target of 30 calendar days. Where a request is manifestly unfounded, excessive, or repetitive, mvp123 may charge a reasonable administrative fee or decline to act on the request.
The mvp123 Platform is strictly for adults aged 21 and over. We do not knowingly collect, process, or retain Personal Data from any individual under the age of 21.
If you believe that a minor has provided Personal Data to mvp123, please contact us immediately at [email protected]. Upon verification, we will promptly delete the relevant Personal Data and suspend any associated Account, subject to any legal retention obligations.
As an internationally operated online gaming platform, mvp123 may process and store your Personal Data on servers located outside Indonesia. This includes servers in other jurisdictions where our technology and hosting partners are based.
Where your Personal Data is transferred internationally, mvp123 ensures that the destination jurisdiction provides an adequate level of data protection, or that the transfer is protected by appropriate safeguards such as standard contractual clauses or binding corporate rules. All third-party processors that receive your data internationally are bound by data processing agreements that impose obligations substantially similar to those described in this Policy.
By using the Platform, you acknowledge and consent to the international transfer and processing of your Personal Data as described in this Section.
mvp123 reserves the right to update or amend this Privacy Policy from time to time. Where changes are material, we will notify you by email to the registered account address, or by a prominent notice on the Platform's homepage, at least 14 days before the revised Policy takes effect.
Your continued use of the Platform after the effective date of a materially revised Policy constitutes your acceptance of the revised terms. If you do not agree with the changes, you may close your Account prior to the effective date and request deletion of your Personal Data in accordance with Section 10.
The current version of this Policy is identified by the "Last Updated" date shown in the page header. Where a material change is made, the new effective date will be reflected in that header.
For any privacy-related queries, concerns, or Data Subject Requests, including requests to exercise your rights under this Privacy Policy, please contact the mvp123 Data Protection function through the following channel:
Email: [email protected]
Support Hours: 24 hours a day, 7 days a week, including Indonesian public holidays.
Language: Our support team is fluent in both English and Bahasa Indonesia and will respond in your preferred language.
Response Time Target: Data Subject Requests — 30 calendar days. General privacy enquiries — 48 hours.
If you would like to know more about how your data is handled, or need help exercising your privacy rights, our support team is available 24/7. You can also review our FAQ, Terms & Conditions, or Responsible Gaming guidelines.